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Licence and cloud

Reference — “Licence” tab of the Settings dialog: licence status, account, offline lease, signing out the computer and cloud synchronization with the web app.

What you use this area for

The Licence tab (File > Settings) shows where Herzog CAB obtains its licence from, which account and which user are signed in, which modules are activated, how many seats are in use and how long the lease is still valid. Here you take an offline lease, renew the lease by hand, sign the computer out of the customer account and switch on the automatic synchronization of the workspace folder with the web app.

Account model only

The tab appears when Herzog CAB works with the customer account. It is missing for dongle and CmAct installations — there, the CodeMeter Control Center manages the licence.

The screen at a glance

The “Licence” tab of the settings with the cards for customer account, account and cloud

The tab consists of three cards: Licence (status), Account (actions) and Cloud.

Controls in detail

"Licence – …" card

The card title names the source of the licence: Customer account (licence server), Dongle / CodeMeter container or no valid licence.

Row Meaning
Account Name of your customer account (company).
Signed in as The user currently signed in to the program, with their role (e.g. Administrator).
Edition What this installation currently is: Full version, Designer version or Trial version — derived from the modules.
Modules The modules of this computer with readable names, for example Full version (program and web). A subscription applies to the program and the web app together, as one quota; that is why it is shown as one entry.
Lease Normally Seat taken while Herzog CAB is running; it becomes free when the program closes. Valid without a connection until <date> (n days left). With an offline lease: Offline lease until <date> (n days left); after that the program needs a connection to the licence server again. If less than a day remains, the brackets show the hours started (n hours left), so for the normal lease usually 24 hours left. If no valid confirmation appears here, the lease could not be renewed recently.
Seats n of m in use (program and Herzog CAB Web together). This many seats of the subscription are currently in use, in the program and in the browser.
Red note No free seat for: <module>. Please release or request a seat in the licence portal. Below it, you see who is currently working. Appears if a module of the account had no seat left for this computer.

"Account" card

Element Effect
Open licence portal Opens license.herzog-cab.com in the browser — there you manage users, computers and modules with the same credentials.
Without internet: for n days + Take offline lease Obtains a lease in advance for 1 to 30 days (default 30). Herzog CAB then runs for that long without a connection. The seat remains in use for that long, even if the program is closed. The success message states the number of days. Without an offline lease, the program only holds its seat while it is running and continues working without a connection for up to 24 hours. Version 2.0.0 continues working without a connection for up to seven days.
Renew lease now Renews the lease immediately by hand, for example shortly before you take the computer off the network. The lease is then valid again for up to 24 hours. If the computer remains without a connection for longer, take an offline lease instead.
Sign out this computer Signs the computer out of the customer account and releases its seats, after the prompt Sign out of the customer account? A new sign-in is required at the next start. Useful before a reinstallation, a computer change or to end an offline lease early.

All seats in use?

A seat becomes free as soon as someone quits Herzog CAB or signs out of the web app, at the latest 15 minutes after the last activity. The licence portal shows who is currently working. An administrator can also release a computer there or order more seats under Subscription and ordering. The individual messages are described under Licence problems.

"Cloud (app.herzog-cab.com)" card

The cloud sync automatically brings your workspace folder into the workspace of your account in the web app and — if switched on — fetches back what was changed there.

Element Effect
Sync workspace folder with the cloud automatically Switches the synchronization on or off; the switch applies to the active profile. When active, Herzog CAB monitors the workspace folder and synchronizes changes shortly after saving; in addition, a synchronization runs every 15 minutes.
Apply changes from the web app to the workspace folder Only available if the synchronization is on; on by default. After every upload, fetches what was created, changed or deleted in the web app (see below). Off: the synchronization only runs from the desktop to the web app.
Note text Summarizes what goes in which direction. If a prerequisite is missing, the reason appears here (see below) with the Open licence portal link.
In the cloud: Which workspace folder the account has in the cloud: No workspace folder yet – the first sync sets it., This workspace folder ("…"). or "…" – a different workspace folder (computer …, since …).
Status Off., Ready, not synced yet., Reading the workspace folder …, Syncing …, Last synced: <time> (with the number of entries and files) or Error: ….
Sync now Triggers a synchronization immediately.
Use this workspace folder instead … Only visible if the account already synchronizes with a different workspace folder. After confirmation, rebinds the cloud to this workspace folder; what the other one uploaded remains in the web app, and the other one no longer synchronizes afterwards. Only users with the Manage workspace permission may rebind.

Prerequisites: The account needs a subscription that includes the web app. These are the annual subscription and the trial version. A licence without an end date (lifetime) is not sufficient. If the subscription is missing, the switch remains gray, and the note reads "This requires the "Herzog CAB Web" module (subscription) on the account. It can be ordered in the licence portal." In addition, the computer must be signed in to the customer account.

What goes in which direction

Direction What
Desktop → web app Orders, customers, colors, materials, bobbins, drums, machines, designs including folders, factory plans (floor plans and placements) and print templates, plus the files: preview images, media, machine images and documents, images of the Factory Planner and the print templates.
Web app → desktop (switch Apply changes from the web app … on) Designs, orders, customers, colors, materials, bobbins, machines and factory plans; from version 2.1.0 also drums and print templates. In addition, files that were uploaded in the web app (previews, images, documents).

A synchronization runs in this order:

sequenceDiagram
  participant D as Desktop app
  participant C as Cloud
  participant W as Web app
  Note over D: shortly after saving,<br>otherwise every 15 minutes
  D->>C: 1. Upload changed entries and files
  D->>C: 2. Delete in the cloud what was deleted on the desktop
  W->>C: Changes and deletions in the web app
  C-->>D: 3. Return channel: apply changes from the web app
  Note over D,C: Both sides changed: the desktop wins,<br>because it uploads first
  Note over C: Overwritten in Versions,<br>deleted in the Recycle bin

Who is right? The desktop.

A synchronization first uploads and then fetches the changes from the web app. If both sides have changed the same entry, the desktop therefore wins. Deletions take effect in both directions:

  • If you delete an entry in the desktop that the synchronization knows (because it uploaded it or took it over from the web app), the next synchronization also removes it in the web app. Entries that only exist in the web app and never came into the workspace folder remain untouched.
  • If you delete an entry in the web app, the synchronization also deletes it in the workspace folder. If you delete the customized version of a standard print template, the supplied one applies again. Files deleted in the web app remain in the workspace folder.

Nothing is lost in the process: the web app stores every overwritten version under Versions; deleted entries go to its Recycle bin. You can restore them from there, see Versions and recycle bin.

One account, one workspace folder

The web app has exactly one workspace per account. The first synchronization binds it to the workspace folder it runs with. If a different workspace folder (e.g. another profile) tries to synchronize, the status reports This account is already synced from the workspace folder "…" (computer …, since …). An account has exactly one workspace folder in the cloud. Several computers that use the same workspace folder on a network drive synchronize one after the other.

What is not synchronized

Individual files larger than 25 MB (e.g. large machine images or 3D models) are skipped; the status names them. Users, roles and profiles do not belong to the workspace folder — in the web app they come from the customer account.

As an alternative to the ongoing synchronization, there is the one-time ZIP import in the web app. The procedure for both methods is described under Bringing data from the desktop to the web app.

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