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Uninstall

Guide — Herzog CAB removed, with or without your own data

You can uninstall Herzog CAB in two equivalent ways — via the supplied maintenance tool or via the Windows settings (which call the same maintenance tool in the background). Removing the program leaves your orders, master data and user accounts untouched by default.

flowchart LR
  A[Sign out of the account] --> B[Quit Herzog CAB]
  B --> C[Uninstall the program]
  C --> D{Remove data too?}
  D -- No --> E[Done — data is retained]
  D -- Yes --> F[Delete workspace folder + ProgramData manually]

Step 0: Sign the computer out of the customer account

If Herzog CAB obtains its licence from the customer account, this computer occupies seats there. Release them before uninstalling: File > Settings, Licence tab, Sign out this computer button (see Licence and cloud). Forgetting it is no disaster. The seat is released anyway as soon as the program is closed. An administrator releases an offline lease in the licence portal. Existing customers with a dongle skip this step.

Step 1: Quit Herzog CAB

Close the program completely if it is still running — including from the tray icon.

Step 2: Uninstall the program

  1. Open the Start menu under Herzog > Herzog CAB Maintenance.
  2. Choose Remove all components.
  3. Confirm the process and wait until the wizard has finished.
  1. Open Settings > Apps > Installed apps.
  2. Look for the Herzog CAB entry.
  3. Click Uninstall and confirm the prompt.

Windows calls the same maintenance tool in the background as in the first route — the result is identical.

📷 Screenshot missing

Subject: Maintenance tool wizard at the “Remove all components” step. How to create: Open the maintenance tool via Herzog > Herzog CAB Maintenance and photograph the uninstall step. Target file: assets/screenshots/setup/maintenance-tool-entfernen.png

Removing data

The workspace is retained

Uninstalling removes only the program itself. Your workspace folder (orders, braiding machines, materials, print templates) and the user management (accounts, profiles, roles) remain — in case you reinstall Herzog CAB later or another computer continues to use the same storage location.

If you really want to remove this data permanently, delete manually:

Location Contents
Your workspace folder (folder you chose, e.g. Documents\HerzogCAB) Orders, braiding machines, materials, colors, print templates of every profile that points to this folder.
%ProgramData%\Herzog GmbH\Herzog Cab Global user management (accounts, profiles, roles) — only if it is stored locally. If it is on a network path (see Storage location), delete the folder configured there instead.
Registry key HKEY_CURRENT_USER\Software\Herzog GmbH\Herzog Cab Personal display settings (window sizes etc.) of this Windows user.

Cannot be restored

Deleted orders, master data and user accounts cannot be restored. Check beforehand whether a backup of the workspace folder is required.

Result

Herzog CAB has been removed from this computer. If you have also deleted the data as described above, there is no longer any trace of the user management or the order data — a new installation then starts again with the first-start wizard.

If something doesn't work

  • The uninstallation aborts with an error → quit Herzog CAB completely (also check the tray icon) and try again.
  • You are unsure which data is still needed elsewhere (e.g. network storage location for other computers) → see Storage location and, if in doubt, contact support.